![]() ![]() As part of the hands-on labs, you will derive, articulate, and implement solutions to trouble tickets for common Lync Server issues and practice walking a typical customer through a solution. You will use a variety of these tools and resources to troubleshoot real-world scenarios related to Enterprise Voice, conferencing, application sharing, IM, and Presence. The course provides a toolkit for the Depth Support Engineer, which includes Microsoft and third-party tools available for troubleshooting Lync Server. You will review Lync Server architecture from the perspective of a Depth Support Engineer in order to support customers with Lync Server service issues. ![]() This five-day instructor-led class takes support engineers beyond design and deployment to troubleshooting Microsoft Lync Server 2013.
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